What is the negotiation process between employers and employee representatives to determine work conditions called?

• A. Industrial action
• B. Collective bargaining
• C. Flexible workforce
• D. Home workers

Answer: (B)

Collective bargaining is the process where employers and employee representatives, typically a trade union, negotiate terms and conditions of employment. It covers pay, working hours, holidays, sick pay, health and safety, and other work conditions, with the aim of reaching a collective agreement that sets out the rights and obligations of both sides. This approach gives employees a voice through their representatives while providing management with a structured way to agree on workplace terms. It’s different from industrial action, which is when employees strike or protest, and from concepts like a flexible workforce or home workers, which describe how work is set up rather than the negotiation process.